funny enough, my windsheld was damaged on my x300h. mine was due to the windshield wipers missing a piece..but i have chips and scratches. im meeting with a lexus engineer on 5/4 and will update what thesay.
What part of your wipers was missing?funny enough, my windsheld was damaged on my x300h. mine was due to the windshield wipers missing a piece..but i have chips and scratches. im meeting with a lexus engineer on 5/4 and will update what thesay.
That's ridiculous, reason why I almost always tell people to inspect their vehicle before taking delivery. Doing that and getting the issues taken care of their is so much easier than all the back and forth that you'd have to do after.This is an interesting thread. I too have windshield issues with my NX200T. It appears that some port workers were pretty aggressive in removing some markings in the upper left corner of the windshield and scratched it in several locations. My understanding is that there is a problem at the east coast (NJ) port and Lexus is working to replace the defective windshields. That is probably why there is a three week wait on windshields for the NX. I was just called today that my windshield was in and it has been on order for three weeks. My experience in the past is that Lexus usually delivers windshields in 2-3 days. And yes they are expensive, depending on the options your cars has (rain sensing wipers, NAV, Auto high beams).
If the wind shields were damaged at the port then why should you have to pay for them?