Senior Member
Join Date: Sep 2014
Location: PA, US
Posts: 106
Mentioned: 2 Post(s)
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If email is something you already use a lot, finding a way to get notices by email might be better since as you can imagine physical mail goes through a process to finally get to you!
I'd prefer email, more time to take action on the recall. |
I dropped off my NX at the dealership this morning for the recall and was given a newer model ES350 as a loaner. I asked my service adviser if they would check my driver side wiper blade because it was streaking in the center of the blade and to check my alignment because it was slightly pulling to the right.
My advisor called me in the afternoon to give me an update on my NX. Then I got another call in the evening that it was ready for pickup. At the time of pickup, another service advisor said they checked the date of manufacture of the actuator and mine was NOT part of the recall, that sounded good to me. They replaced both front wipers blades and did a four wheel alignment at no charge. My NX has 3494 miles on it. They also detailed my NX and filled my gas tank. I couldn't ask for better service then what they gave me. I really appreciate how the staff at MotorWorld Lexus in Wilkes-Barre, PA treated me. |
How are you liking that ES? I noticed a lot of them are being used as limo's which makes me wonder how comfortable and capable they are.
At least the dealer seems to be treating you well so far! |
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